Open AccessThe influence of leadership, reward system and self-efficacy on work engagement of frontline employees at PT. TIKI JNE Jakarta
Author(s) -
Indra Fahrizal,
Sjaiful Munir
Publication year - 2022
Publication title -
international journal of business ecosystem and strategy
Language(s) - English
Resource type - Journals
ISSN - 2687-2293
DOI - 10.36096/ijbes.v4i2.323
Subject(s) - work engagement , employee engagement , psychology , work (physics) , path analysis (statistics) , reward system , self efficacy , business , social psychology , public relations , marketing , political science , engineering , computer science , mechanical engineering , machine learning , psychotherapist
This study aims to investigate and examine the effect of leadership, reward system development, and self-efficacy on employee work engagement. Around 231 (n = 231) frontline employees of PT TIKI JNE Jakarta, a well-known courier and logistics company participated in this activity. This study found that the path analysis model related to leadership, reward systems, and self-efficacy had a significant effect on the level of employee work engagement. Based on these findings, it can be concluded that every change or variation in employee work engagement is influenced by leadership, reward system, and employee self-efficacy. Thus, the results of this study are expected to provide a positive and significant contribution to the company as a business organization in order to improve company performance in the 4.0 era.