The influence of relationship conflict, employee turnover intention, and employee performance | Zendy

Gladish Pretirose | Zendy; Muafi Muafi | Zendy

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The influence of relationship conflict, employee turnover intention, and employee performance

Author(s) -

Gladish Pretirose,

Muafi Muafi

Publication year - 2021

Publication title -

bussecon review of social sciences (2687-2285)

Language(s) - English

Resource type - Journals

ISSN - 2687-2285

DOI - 10.36096/brss.v3i3.264

Subject(s) - burnout , psychology , turnover intention , social psychology , turnover , structural equation modeling , positive relationship , role conflict , work (physics) , job satisfaction , clinical psychology , management , mechanical engineering , statistics , mathematics , economics , engineering

This study discusses the influence of relationship conflict, turnover intention, and employee performance of Gladish Medical Center General Hospital on work burnout as a mediator. The purpose of this study is to examine and analyze the influence of relationship conflict on work burnout as a mediator on turnover intention and employee performance of Gladish Medical Center General Hospital Pesawaran. Researchers use census technique with 70 respondents who are employees of Gladish Medical Center General Hospital Pesawaran. The analytical test uses SmartPLS v.2.0 with SEM (Structural Equation Modelling) analysis method. The results reveal that relationship conflict has a positive and significant influence on turnover intention. Work burnout is proven to mediate the influence of relationship conflict on turnover intention. While relationship conflict has no significant influence on employee performance. Work burnout is proven to mediate the influence of relationship conflict on employee performance. Relationship conflict has a positive and significant influence on work burnout. Work burnout has a positive and significant influence on turnover intention. Work burnout has a negative and significant influence on employee performance.

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