Open AccessANALISIS KUALITAS SISTEM APLIKASI DAPODIK PADA KOORDINATOR WILAYAH BIDANG PENDIDIKAN KECAMATAN KUTAWALUYA MENGGUNAKAN MODEL WEBQUAL 4.0
Author(s) -
Lila Setiyani,
Jaki Wagiar,
Evelyn Tjandra
Publication year - 2020
Publication title -
jurnal interkom/jurnal inter kom
Language(s) - English
Resource type - Journals
eISSN - 2621-1106
pISSN - 1907-8420
DOI - 10.35969/interkom.v15i2.77
Subject(s) - usability , quality (philosophy) , data collection , service quality , computer science , information quality , service (business) , government (linguistics) , information system , world wide web , database , business , engineering , statistics , mathematics , marketing , human–computer interaction , philosophy , epistemology , electrical engineering , linguistics
Dapodik application is a web-based data collection application which is one of the main sources in the formulation of government policies. In the Dapodik application, there are some managed data including school data, infrastructure, students, teachers and education personnel. The data or information generated is influenced by the quality of the Dapodik application itself. Therefore this study aims to analyze the quality of the Dapodik application system using the Webqual 4.0 model. This research is quantitative descriptive. From the results of the study showed that the ease of users (usability), the quality of information (information quality) and the quality of service interactions (service interaction) on the Dapodik application has been very well felt by users.Keyword: Dapodik, Webqual, System Quality