Open AccessHow Indian Automotive Companies Can Achieve World Class Quality Through Closed Loop Quality Management System- An Analysis and a Recommendation
Author(s) -
Rakesh Pandey,
Raja Roy Choudhury
Publication year - 2019
Publication title -
international journal of recent technology and engineering
Language(s) - English
Resource type - Journals
ISSN - 2277-3878
DOI - 10.35940/ijrte.c4914.098319
Subject(s) - automotive industry , original equipment manufacturer , world class , mindset , quality (philosophy) , quality management , class (philosophy) , process management , maturity (psychological) , business , operations management , quality management system , total quality management , manufacturing engineering , computer science , engineering , management system , artificial intelligence , political science , philosophy , epistemology , law , operating system , aerospace engineering , lean manufacturing
The aim of the research was to understand the quality maturity of Indian organization (especially automotive OEM & Tier-1) and recommend steps how they can achieve world class quality through implementation of closed loop quality with a change mindset of “Quality is everyone’s responsibility” and “Quality should be built-in and not inspected”.