Open AccessResearch on Emotional Intelligence and its Impact on Organizational Commitment towards Women Employees Working in Bpo Companies in Chennai
Publication year - 2019
Publication title -
international journal of recent technology and engineering
Language(s) - English
Resource type - Journals
ISSN - 2277-3878
DOI - 10.35940/ijrte.b1120.0982s1119
Subject(s) - emotional intelligence , organizational commitment , business , marketing , sample (material) , work (physics) , psychology , public relations , social psychology , engineering , political science , mechanical engineering , chemistry , chromatography
Compared toward previous century, today’s world is experiencing advancement in varied fields. Due to this change several organization have came forward to sort out the challenges that rise at the initial level. Modern information technology except more innovation from the employees point of view and make them pressure free and highly productive in their workplace. This is more evident in BPO and IT sector which has to deal with complex challenges both in business and human behavior. This study aims at analyzing the relationship between employees with high Emotional Intelligence and its impacts on organizational commitment. The data had been collected from BPO employees and sample size is 150 women employees and statistical tools and convenient sampling method were used to analyze the study for inference. The study finally suggested some strategies to be followed in IT sector and recommend women employees to upgrade their work performance