Open AccessDoes Job Satisfaction and Employee Commitment pave way for Employee Engagement in IT Sector
Publication year - 2019
Publication title -
international journal of recent technology and engineering
Language(s) - English
Resource type - Journals
ISSN - 2277-3878
DOI - 10.35940/ijrte.b1058.0782s419
Subject(s) - employee engagement , job satisfaction , descriptive statistics , likert scale , descriptive research , psychology , productivity , employee research , call centre , employee resource groups , marketing , job enrichment , sample (material) , business , job design , public relations , job performance , social psychology , engineering , statistics , mathematics , political science , economics , macroeconomics , chemistry , developmental psychology , telecommunications , chromatography
Present study is a descriptive and analytical in nature aiming to bring out the relationship of job satisfaction and employee commitment on employee engagement of the employees working in IT companies of South India. Design/Methodology/Approach: This study adopts descriptive and analytical approach it, starts with clear variables which are derived from theory and based on these variables. The data for the study was collected through the structured questionnaire. The sample for the present study was collected from the IT companies working in South India. A total 785 questionnaires were returned by the respondents, this indicating a response rate of 59 %. The questionnaire uses five point Likert type response format is used for all the measures ranging from strongly agree to strongly disagree. SPSS 21 and Microsoft excel are the statistical packages and correlation and regression are the tools used in the present study Findings: A significant relationship was found between job satisfaction and commitment with employee engagement of the employees working in IT companies of South India. If Job Satisfaction does not exist in an employee, his level of engagement would be minimal. Employee may be working to maintain hygiene factors according to Herzberg but the management won’t be able to motivate him to either enhance productivity or engage him with the organization. Commitment comes when the hygiene factors are maintained. Every employees looks forward to ensure that the employee is committed. Only then they can motivate them to be engaged. Hence, it observed that all the commitment of employees are mandatory for employee engagement Originality/value: This study provides insightful findings in understanding the role organizational competencies like job satisfaction and employee commitment play in facilitating employee engagement. This study also shows the importance of the demographic variables with employee’s engagement. In spite of the limitations of the research, the study contributed to the international human resources management by exploring the South Indian IT company’s context. The theoretical framework proposes the relationship between employee engagement, job satisfaction and employee commitment. The study has found that job satisfaction and employee commitment is correlated with employee engagement and serves as the important indicator for engaging employees.