Open AccessThe Ecosystem of Patient Support Programs (PSPs) in India
Author(s) -
Shubhra Seal,
Arun Kumar S*,
Dr Amol Gramle,
Nafisa Vaz
Publication year - 2021
Publication title -
international journal of management and humanities
Language(s) - English
Resource type - Journals
ISSN - 2394-0913
DOI - 10.35940/ijmh.j1333.0651021
Subject(s) - government (linguistics) , business , marketing , pill , medicine , public relations , nursing , political science , philosophy , linguistics
The incidence and prevalence of non-communicable diseases are on the rise. Such diseases require prolonged treatment and it is of utmost importance to be compliant to treatment. Pharmaceutical companies are moving from traditional marketing to “beyond the pill” marketing to foster patient centricity. These companies also have a motive to conduct sustained sales of their products for the prolonged treatment tenures. For this reason, pharmaceutical companies have come up with support programs to promote treatment adherence. In India, support programs are also conducted by the Government, peer support groups, home healthcare and animal-assisted therapy. Detailed primary research and its analysis have been conducted to look at different parameters discussed in the study. A model for an ideal patient support program has been provided.