The Role of Empathy, Customer Orientation and Work Engagement in the Relationship Between Servant Leadership and Customer-Oriented Organizational Citizenship Behaviors
Author(s) -
Ravit Oren
Publication year - 2022
Publication title -
international journal of management and humanities
Language(s) - English
Resource type - Journals
ISSN - 2394-0913
DOI - 10.35940/ijmh.a1513.099122
Subject(s) - servant leadership , organizational citizenship behavior , empathy , customer orientation , psychology , work engagement , business , context (archaeology) , social psychology , customer relationship management , work (physics) , public relations , organizational commitment , transformational leadership , marketing , political science , engineering , mechanical engineering , paleontology , biology
Accelerating Research
Robert Robinson Avenue,
Oxford Science Park, Oxford
OX4 4GP, United Kingdom
Address
John Eccles HouseRobert Robinson Avenue,
Oxford Science Park, Oxford
OX4 4GP, United Kingdom