Open AccessRole of Training in Information Technology in Enhancing Employee Efficiency in Banking Sector in India
Author(s) -
S.Swapna Sabari*,
Dr.A.V.S Kamesh
Publication year - 2019
Publication title -
international journal of innovative technology and exploring engineering
Language(s) - English
Resource type - Journals
ISSN - 2278-3075
DOI - 10.35940/ijitee.l3618.119119
Subject(s) - business , productivity , work (physics) , marketing , information technology , quality (philosophy) , knowledge management , economics , engineering , economic growth , mechanical engineering , philosophy , epistemology , political science , law , computer science
The evolution of information technology is seen as a response to the growing needs for business organizations to keep abreast with industry trends, as well as necessary needs and preferences of employees, other stakeholders. From current literature most of the studies document several factors that continue to experience positive effects relative to the banking industry’s increasing adoption of IT. Some of these factors (which play a moderating role in assuring improved performance, productivity or efficiency among employees) include work infrastructure, ease of use, enhanced coordination, skill compatibility, confidence, effective time management, the creation of trust, and higher employee returns (through improved service quality). The present paper suggest that IT implementation through training has led to skill improvements among employees and also yielded a positive, supportive work environment that has, in turn, motivated workforces towards supporting the vision and mission or banking institutions with which they work.