Open AccessThe Use of English among Supply Chain Workers in Malaysia
Author(s) -
M. K. Puteri Zarina*,
Saiful Azhar Rosly,
J. Nurain,
Aateqa Ismail,
Norlin Khalid
Publication year - 2020
Publication title -
international journal of innovative technology and exploring engineering
Language(s) - English
Resource type - Journals
ISSN - 2278-3075
DOI - 10.35940/ijitee.c9227.019320
Subject(s) - supply chain , business , english language , process (computing) , marketing , computer science , psychology , mathematics education , operating system
English language is an international language which is predominantly used as the language of process and development. In Malaysia, English is the medium of communication in major development activity areas such as business, education, and others. Supply chain industry, particularly logistics, is one of the rapidly expanding economic sectors in Malaysia. The global landscape of the industry is changing rapidly, and this has generated many issues which are worthy of in-depth research related to logistics especially those involving the use of English as a business language. This paper investigates the use of spoken English amongst workers in logistics companies in northern parts of Malaysia. Data were collected from a survey questionnaire distributed to the respondents in the logistics and inventory departments of the respective companies located in Penang and Perak, Malaysia. The findings suggest that the spoken English is indeed useful in daily activities in their occupation.