Open AccessImplementation of Lean Six Sigma in public Road Transportation
Publication year - 2019
Publication title -
international journal of innovative technology and exploring engineering
Language(s) - English
Resource type - Journals
ISSN - 2278-3075
DOI - 10.35940/ijitee.a8118.119119
Subject(s) - lean six sigma , six sigma , dmaic , lean project management , human performance technology , design for six sigma , profit (economics) , lean manufacturing , operations management , lean laboratory , customer satisfaction , process management , public transport , total quality management , business , productivity , transport engineering , computer science , engineering , marketing , economics , software construction , programming language , software , software system , macroeconomics , microeconomics
This paper presents the defect identification, defect reduction and continuous improvement in public road transportation by using lean six sigma methodologies. Lean methodologies will reduce the waste i.e. unnecessary efforts or tasks. The main aim of lean is to improve productivity i.e. to increase profit to the organization. The six sigma methodologies are centered towards the elimination of variations i.e. reduction of defects. The main objective of six sigma is 3.4 defects per million opportunities, whichlead to fulfilling the customer requirements. The six sigma tools arearithmeticaland statistical based. The lean mainly focused on the flow and the six sigma mainly focused on the problem. By combining, these two methodologies and implementing in public road transportation will leads to increase the profit of the organization and customer satisfaction. The results achieved by using DMAIC methodology and lean tools.