Open AccessAn Exploratory Performance of Risks Factors for Pre-Implementation of ERP Project in Malaysia
Author(s) -
Kwang Su Wei*,
Marzanah A. Jabar,
Rusli Abdullah,
Masrah Azrifah Azmi Murad
Publication year - 2019
Publication title -
international journal of engineering and advanced technology
Language(s) - English
Resource type - Journals
ISSN - 2249-8958
DOI - 10.35940/ijeat.a2660.109119
Subject(s) - enterprise resource planning , vendor , usability , process management , critical success factor , knowledge management , business , information system , computer science , engineering , marketing , human–computer interaction , electrical engineering
An Enterprise resource planning (ERP) system is designed to improve operational efficiency by integrating business processes and providing better access to integrated data across the entire organization (Badewi et al., 2018).However, ERP systems are complex, risky to implement, and time consuming (Al-Sabri et al., 2018). Theaim of this paper isto identify the ERP riskemerge in pre-implementationof ERP system through the critical literature review and develop a risk model in order to create value for organization, user and vendor or consultant in managing the ERP project. This research studiescontributes to the literature on ERP risk factors by determining whether these risk factors areaffecting the pre-implementation ERP project success. From the effectiveness and usability perspective, this study will benefits IS management of the companies, system user, researchers, system provider, and ERP system consultant.