Open AccessEVALUASI PELAKSANAAN SISTEM RUJUKAN RAWAT JALAN NON-SPESIALISTIK BAGI PESERTA BPJS DI PUSKESMAS RAMBAH HILIR I KABUPATEN ROKAN HULU
Author(s) -
Jihan Natassa,
Ummil Munawaroh
Publication year - 2020
Publication title -
bina generasi
Language(s) - English
Resource type - Journals
eISSN - 2621-2919
pISSN - 1979-150X
DOI - 10.35907/bgjk.v11i2.143
Subject(s) - referral , outpatient clinic , human resources , socialization , business , public health , nursing , family medicine , psychology , medicine , political science , social psychology , law
Referral health is changing authority and responsibilities in reciprocal , both horizontal and vertical synchronization and structural and functional on the disease or problem. Based on data obtained from Health Sosial Security Organizer that the number of non-specialist outpatient referrals for sosial Security administrator participants in the Public Health Center Reaching Downstream I falls into the unsafe zone. This is because the number of referrals exceeds the predetermined target, which is 5.95% while the achievement target is 5%. This will affect the performance and service of the Puskesmas itself. The purpose of this study was to find out how the evaluation of the implementation of the Sosial Security Administrator program, especially in the non-specialist outpatient referral system for BPJS participants in the Public Health Center of Rambah Hilir I in Rokan Hulu Regency in 2018. The results of the study found that the availability of human resources is still lacking and not evenly distributed, the facilities and infrastructure are still incomplete, medicines are still not available, the outpatient referral is in accordance with the referral flow but there are still many references from the patient's own request. Follow-up has been done by the Public Health Center in the form of socialization to across sectors and communities. The conclusion of this study is that the availability of human resources, infrastructure and medicines at the Public Health Center is downstream I not in accordance with Minister of Health Regulation Number 75 of 2014 concerning Public Health Center, there are still many that need to be equipped and provided at Public Health Center of Rambah Hilir I. Regarding the implementation of outpatient referral systems for BPJS participants at the Public Health Center of Rambah Hilir I are in accordance with the set path, but because of the many referrals originating from the patient's own request resulting in a high number of referrals at the Public Health Center of Rambah Hilir I.
Bibliography : 22 (2014-2017)
Keywords : Evaluation, Human Resources, Facilities and infrastructure, drugs, reference