Open AccessEvaluation of the Impact of Innovation Management on Customer Satisfaction and the Innovative Behavior of Employees: Field Study in Commercial Banks in the State of Kuwait
Author(s) -
Fawaz Alhammad,
Afaf Bugawa
Publication year - 2021
Publication title -
international journal of economics and business administration
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.289
H-Index - 13
ISSN - 2241-4754
DOI - 10.35808/ijeba/729
Subject(s) - originality , customer satisfaction , business , marketing , sample (material) , work (physics) , descriptive statistics , population , knowledge management , engineering , psychology , computer science , mathematics , mechanical engineering , social psychology , chemistry , statistics , demography , chromatography , sociology , creativity