Open AccessService Failures and How the Perception of Justice Affects the Level of Satisfaction
Author(s) -
; Thomas,
Eva Jančíková
Publication year - 2021
Publication title -
international journal of economics and business administration
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.289
H-Index - 13
ISSN - 2241-4754
DOI - 10.35808/ijeba/661
Subject(s) - economic justice , perception , service (business) , psychology , business , social psychology , applied psychology , political science , marketing , law , neuroscience