Open AccessUsability analysis taking into consideration the aspects of accessibility of selected university websites
Author(s) -
Karol Kałan,
Damian Karpiuk,
Mariusz Dzieńkowski
Publication year - 2021
Publication title -
journal of computer sciences institute
Language(s) - English
Resource type - Journals
ISSN - 2544-0764
DOI - 10.35784/jcsi.2725
Subject(s) - usability , eye tracking , tracking (education) , quantitative analysis (chemistry) , qualitative analysis , computer science , psychology , qualitative research , sociology , human–computer interaction , pedagogy , artificial intelligence , social science , chemistry , chromatography
The goal of this paper was to evaluate selected web services of universities in terms of user experience, with particular emphasis on usability and accessibility. The research was conducted using eye-tracking and questionnaire methods. Ten people participated in this study. The objects of the study were three university websites: the Catholic University of Lublin (KUL), the Cracow University of Technology (PK) and the West Pomeranian University of Technology (ZUT). The eye-tracking data were subjected to qualitative and quantitative analyses, while the data from questionnaires were subjected to quantitative analysis. The results of individual analyses are presented in the form of heat maps, scan paths, charts and tables.