Open AccessPublic Service Motivation, Organizational Social Capital, Workplace Environment, and Knowledge Sharing Behavior within the Public Sector
Author(s) -
Phuong Nguyen,
Ngan Nguyen,
Quyen Thi Thuy Nguyen
Publication year - 2020
Publication title -
xi'nan jiaotong daxue xuebao
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.308
H-Index - 21
ISSN - 0258-2724
DOI - 10.35741/issn.0258-2724.55.3.24
Subject(s) - knowledge sharing , public service motivation , social capital , public sector , business , friendship , public relations , public service , organizational learning , knowledge management , service (business) , organizational culture , psychology , marketing , political science , social psychology , computer science , law
This paper aims to establish a research model of knowledge sharing in the public sector and attempts to explain why some public organizations can benefit from knowledge sharing while others cannot. The antecedents of knowledge sharing in the model consist of attitude, public service motivation, organizational social capital, workplace friendship, and team culture. Based on a survey of 343 managers of public organizations in Southern Vietnam, the results illustrate that attitude toward knowledge sharing, organizational social capital, and workplace friendship significantly influence knowledge sharing. By contrast, there is no evidence supporting direct impacts of public service motivation and team culture on knowledge sharing. The study also highlights some theoretical contributions and makes specific recommendations for motivating public servants to participate in knowledge sharing activities.