
Using design-thinking to investigate and improve patient experience
Author(s) -
Jennifer Smiechowski,
Megan Mercia,
Kyle Kemp,
Elizabeth Oddone Paolucci,
Maria Santana,
Rahim Kachra
Publication year - 2021
Publication title -
patient experience journal
Language(s) - English
Resource type - Journals
ISSN - 2372-0247
DOI - 10.35680/2372-0247.1633
Subject(s) - patient experience , health care , medicine , patient satisfaction , action (physics) , nursing , medical education , psychology , medical emergency , physics , quantum mechanics , economics , economic growth