Open AccessPERCEIVED SERVICE QUALITY, CUSTOMER SATISFACTION AND BEHAVIOURAL INTENTIONS TOWARDS HOSPITAL IN SABAH
Author(s) -
Sidah Idris,
Fui Kiun Choong,
Rini Suryati Sulong,
Oscar Dausin
Publication year - 2020
Language(s) - English
DOI - 10.35631/ijscol.12003
Subject(s) - empathy , mediation , service quality , customer satisfaction , context (archaeology) , psychology , quality (philosophy) , health care , patient satisfaction , service (business) , marketing , business , applied psychology , social psychology , paleontology , philosophy , epistemology , economic growth , political science , economics , law , biology