Open AccessJOB SATISFACTION OF ADMINISTRATIVE STAFF IN VIETNAMESE PUBLIC TECHNOLOGY UNIVERSITY
Author(s) -
Pham Thi Kim Ngoc
Publication year - 2019
Publication title -
international journal of modern trends in social sciences
Language(s) - English
Resource type - Journals
ISSN - 2600-8777
DOI - 10.35631/ijmtss.280015
Subject(s) - job satisfaction , vietnamese , supervisor , job attitude , welfare , psychology , job security , job performance , personnel psychology , public relations , payment , business , medical education , nursing , political science , social psychology , medicine , work (physics) , engineering , finance , mechanical engineering , linguistics , philosophy , law
Job satisfaction of employees has been attracted to many researchers nowadays in general and in Vietnam in specific. Past researches on job satisfaction in Vietnam includes Dung (2005); Toan (2009); Anh (2010), Thuy (2011), and Ngoc (2013). However, there was not many research study on the job satisfaction of administrative staff at public university, especially in Vietnam. This research is to provide an in-depth of job satisfaction of administrative staff in Vietnamese public technology university and identifies the factors influencing on their job satisfaction. Both quantitative and qualitative research applied in this study. Findings of this research show that the job satisfaction of administrative staff is quite high in the public university in Vietnam. 7 factors influence including “Reward and discipline”, “Income “, “Supervisor”, “Colleagues”, “Working environment”, “Job characteristics”, and “Benefits and welfare” on job satisfaction at these universities. Among these factors, “Working environment” has the strongest positive impact and the “Benefits and welfare” has the lowest positive impact on the job satisfaction of administrative staff at the public university. Some alternative solutions on improving the working environment, supervisor’s feedback, fair payment system and training provided to administrative staff are suggested. Thanks to these solutions, the job satisfaction of administrative staff will be strengthened and the public universities will retain the engagement of their administrative staff.