Open AccessThe evaluation of websites in the textile industry by applying ISO/IEC 9126-4 standard and the EDAS method
Author(s) -
Karabasevic Darjan,
Stanujkić Dragiša,
Brazkovic Miodrag,
Maksimovic Mladjan,
Brzakovic Pavle
Publication year - 2019
Publication title -
industria textilă
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.281
H-Index - 14
ISSN - 1222-5347
DOI - 10.35530/it.069.06.1520
Subject(s) - ranking (information retrieval) , quality (philosophy) , usability , order (exchange) , textile , the internet , point (geometry) , textile industry , computer science , manufacturing engineering , engineering , engineering management , business , world wide web , mathematics , artificial intelligence , philosophy , archaeology , epistemology , finance , human–computer interaction , history , geometry
Nowadays, modern companies perform the largest part of their communications with their consumers over the Internet,usually in order to promote their own products and services. There are almost no companies today that do not promotetheir products and services through the Internet and websites. Therefore, measuring the quality of a website is significantfrom the company’s point of view in order to maintain the competitive advantage in the long run; thus, the quality of awebsite has become an area of great importance. This paper aims to present a new multiple-criteria decision-makingapproach, together with the “quality in use” ISO/IEC 9126-4 criteria devoted to the evaluation of the quality of websitesin the textile industry. The proposed approach is based on the use of the newly-developed Evaluation Based on Distancefrom Average Solution (EDAS) method for the ranking of alternatives, i.e. in our case websites, whereas for the purposeof determining the weights, the adapted Step-wise Weight Assessment Ratio Analysis (SWARA) method is applied. Inorder to demonstrate usability, efficiency and simplicity a numerical example of the evaluation of the websites of thetextile industry in Serbia is conducted.