Open AccessService Quality and Customer Loyalty: Evidence from Jordanian Banks
Author(s) -
Raed H. Al-Wishah,
Ghazi A. Al-Weshah,
Husam Mahmmud Jamil Abu Hamour,
Khalid Mhmoud Alzubi
Publication year - 2022
Publication title -
al-mağallaẗ al-urdunniyyaẗ fī idāraẗ al-aʻmāl
Language(s) - English
Resource type - Journals
eISSN - 2308-6149
pISSN - 1815-8633
DOI - 10.35516/jjba.v18i4.454
Subject(s) - service quality , business , reliability (semiconductor) , loyalty business model , marketing , loyalty , quality (philosophy) , service (business) , empathy , psychology , power (physics) , philosophy , physics , epistemology , quantum mechanics , psychiatry