Open AccessMempertahankan Loyalitas Nasabah Melalui Kepuasan Dan Kepercayaan Nasabah
Author(s) -
Muslim Muslim,
Edi Rahmat Taufik,
Lutfi Lutfi
Publication year - 2020
Publication title -
sains
Language(s) - Uncategorized
Resource type - Journals
eISSN - 2541-1047
pISSN - 1978-2241
DOI - 10.35448/jmb.v12i2.7286
Subject(s) - loyalty business model , business , customer satisfaction , service quality , marketing , business process reengineering , loyalty , business administration , customer advocacy , customer retention , intervening variable , customer delight , sample (material) , service (business) , medicine , lean manufacturing , population , chemistry , environmental health , chromatography