Open AccessAnalisis Regresi Multivariate Principle Component Atas Efektifitas E-Tol Dan Kualitas Pelayanan Tol Terhadap Kepuasan Konsumen Jalan Tol Di Serang
Author(s) -
Hany Azza Umama,
Nurhayani Nurhayani,
Anggit Brilianti
Publication year - 2019
Publication title -
sains
Language(s) - Italian
Resource type - Journals
eISSN - 2541-1047
pISSN - 1978-2241
DOI - 10.35448/jmb.v11i2.6065
Subject(s) - toll , multivariate statistics , service quality , regression analysis , customer satisfaction , business administration , quality (philosophy) , linear regression , business , psychology , service (business) , statistics , mathematics , marketing , medicine , physics , immunology , quantum mechanics