Open AccessAnálisis cualitativo de la reacción al cambio de tres generaciones de empleados en la industria maquiladora
Author(s) -
Jorge Arturo Hernández-Palomino
Publication year - 2019
Publication title -
revista transdisciplinaria de estudios migratorios
Language(s) - English
Resource type - Journals
ISSN - 2414-4967
DOI - 10.35429/jtms.2019.16.5.16.35
Subject(s) - perception , organizational change , qualitative research , psychology , resistance (ecology) , business administration , empirical research , qualitative analysis , sample (material) , humanities , sociology , political science , business , public relations , social science , art , ecology , neuroscience , biology , philosophy , chemistry , epistemology , chromatography
This study analyzes with a qualitative design and a phenomenological approach the reactions to change of three generations of employees working in the maquiladora industry in Ciudad Juárez. The empirical study was conducted through the interview of 27 employees in 2019. From this analysis, five key elements emerged in the acceptance or resistance to organizational change: generational perception, perception of change, communication, impacts and impacts Studies analyzing different generational cohorts and reactions to change have not been carried out in Mexico. The managers of the companies and academics could benefit from the results of this study and adjust the strategies of change based on the predicted behavior of the different generational cohorts. Given that this study focuses on employees of the maquiladora industry only, the size of the sample is small and limited to a geographical location. Additionally, the results can not be generalized to all companies. The qualitative method of interviews limits the possibility of generalizing its results. The analysis for future research is presented.