Open AccessAnalysis of training needs in MYPES by Dolores Hidalgo, C.I.N. GTO
Author(s) -
Edith Magali Mejía-Rodríguez,
Carla Michele San Elías-Conejo,
Beatriz Del Ángel-Saldaña
Publication year - 2019
Publication title -
journal-labor and demographic economics
Language(s) - English
Resource type - Journals
ISSN - 2524-2067
DOI - 10.35429/jlde.2019.5.3.1.6
Subject(s) - teamwork , business , quality (philosophy) , training (meteorology) , human resources , service (business) , curriculum , human capital , continuous training , office administration , marketing , operations management , medical education , management , psychology , engineering , medicine , computer science , pedagogy , philosophy , epistemology , meteorology , economics , economic growth , physics , physical therapy , operating system
Dolores Hidalgo CIN Gto., Has 4,996 business units of which 4,968 are SMEs, represent 99.4% (INEGI, 2016), these companies are a very important column in the economy of the municipality not only because of the activities so diverse that in them they develop, but also by generating jobs. In them it is necessary to keep staff prepared and updated to improve the performance of workers in the development and provision of quality products and services. Through the diagnosis of training needs (DNC) any type of organization can obtain information to determine what should prepare the staff, as well as develop the training programs required by the company. With local entrepreneurs, over 5 years, in collaboration with teachers and students in compliance with the academic content of the subjects of the curriculum of the career of TSU in Human Capital Area Administration, a diagnosis of the needs of staff training in companies of Dolores Hidalgo, CIN, trying to identify which are the main topics in which training is required. From 2015 to 2019, 109 training needs diagnoses (DNC) have been made on average 22 per year with the collaboration of a total of 505 students and 3 teachers of the administrative education program: human resources and human capital. The results identified a recurrence in the needs of companies and their employees to reinforce their knowledge about: safety and hygiene, communication, customer service and teamwork. It is expected from this analysis to determine which are the areas of training required by companies to propose the design of training courses, which allow to increase skills and strengthen knowledge in employees.