Open AccessOptimización del proceso de barrenado del área del estabilizador vertical para disminuir defectos en una empresa del sector aeroespacial mediante la implementación de la metodología DMAIC
Author(s) -
Juan Chávez Medina,
Noma Angélica Santiesteban-López,
Lizbeth Sánchez-Flores,
José Aurelio Cruz-de los Ángeles
Publication year - 2020
Publication title -
revista de ingeniería industrial
Language(s) - English
Resource type - Journals
ISSN - 2523-0344
DOI - 10.35429/jie.2020.12.4.1.12
Subject(s) - rework , context (archaeology) , dmaic , business , process (computing) , operations management , standardization , computer science , process management , six sigma , engineering , paleontology , lean manufacturing , biology , embedded system , operating system
Currently for organizations it is very important to comply with the satisfaction of both external and internal customers, in the same way it must comply with the established quality protocols, because the products that can be obtained can come to undermine the consumer's well-being final. The present work deals with this subject, however, it is necessary to specify that the company where the project was carried out will be determined as "Company A", due to a confidentiality contract. In which there is a process where holes are made in the skin of the vertical stabilizer with a semi-automated machine. At the end it is inspected, and it is noted that the countersink has marks which are visible or can be felt when the nail is passed over it. This problem causes operators to have to carry out this process again, but by hand so as not to exceed the established countersink measurement and leave it with a mirror polished aesthetic. The objective of this project is to minimize these defects that appear in the skin of the vertical stabilizer in the drilling process of "Company A", which have been generating rework in the production line. In this context, the importance of complying with quality problems would continue to contend in an increasingly strict market, seeking continuous improvement, standardization and control of processes, and customer satisfaction. The present identification work reduces and controls the sources of variation that are affecting the outputs of the vertical stabilizer barrier process, through the application of the DMAIC methodology (Define, Measure, Analyze, Improve, and Control. generated were favorable to the process and that in addition to the reduction of defects, other areas of improvement were found so that the affected process became standardized and controlled. Taking this into account, it is recommended that the methods and production department continue to work together, so that these defects do not continue to appear. Additional research can be done to identify other factors that indirectly affect the drilling process and this could be a great opportunity for the station.