Open AccessAnalysis of usability evaluation according to the quality standards
Author(s) -
María de los Ángeles Ahumada-Cervantes,
Julia Patricia Melo-Morín,
Eric Álvarez-Baltierra
Publication year - 2020
Publication title -
revista de tecnología informática
Language(s) - English
Resource type - Journals
ISSN - 2531-2197
DOI - 10.35429/jct.2020.13.4.8.15
Subject(s) - usability , computer science , standardization , process (computing) , web usability , quality (philosophy) , software engineering , usability engineering , usability inspection , world wide web , human–computer interaction , philosophy , epistemology , operating system
This research provides a study of usability as a quality attribute of Web pages, using as a benchmark the requirements that must be followed under the International Organization for Standardization / International Electrotechnical Commission 25000. The methods used to carry out this process are studied, as well as the description of the aspects to be considered for evaluation thereof. It carried out a review of the literature on software tools for measuring the usability of Web pages and disadvantages. The methodology that can be used is determined to perform the corresponding evaluation process and the results are established using a practical case.