
Relationships among Quality Related Activities, Customer Satisfaction and Firms’ Performance
Author(s) -
Moo-Hyun Park
Publication year - 2014
Publication title -
se'mu hoe'gye yeon'gu/semu hoegye yeongu
Language(s) - English
Resource type - Journals
eISSN - 2671-6380
pISSN - 1226-1947
DOI - 10.35349/tar.2014..40.003
Subject(s) - business , customer satisfaction , marketing , quality (philosophy) , psychology , epistemology , philosophy