Open AccessRetail Banking: Impact of Technology-based Service Quality Dimensions on Customer Satisfaction
Author(s) -
Neha Gupta
Publication year - 2019
Publication title -
annals of dunarea de jos university of galati fascicle i economics and applied informatics
Language(s) - English
Resource type - Journals
eISSN - 2344-441X
pISSN - 1584-0409
DOI - 10.35219/eai1584040927
Subject(s) - business , marketing , customer satisfaction , loyalty business model , retail banking , productivity , service quality , loyalty , quality (philosophy) , identification (biology) , service (business) , philosophy , botany , epistemology , biology , economics , macroeconomics
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