Open AccessRetail Banking: Impact of Technology-based Service Quality Dimensions on Customer Satisfaction
Author(s) -
Neha Gupta
Publication year - 2019
Publication title -
analele universităţii "dunărea de jos" din galaţi. fascicula i, economie şi informatică aplicată
Language(s) - English
Resource type - Journals
eISSN - 2344-441X
pISSN - 1584-0409
DOI - 10.35219/eai1584040927
Subject(s) - business , service quality , customer satisfaction , marketing , retail banking , service (business)