Open AccessTHE EFFECTS OF CUSTOMERS’ CULTURAL VALUES ON THEIR PERCEPTIONS OF LODGING SERVICE QUALITY: A COMPARATIVE ANALYSIS OF CUSTOMERS AT TRADITIONAL JAPANESE INNS
Author(s) -
PB Chau Nguyen
Publication year - 2020
Language(s) - English
Resource type - Conference proceedings
DOI - 10.35199/icdc.2020.37
Subject(s) - service quality , business , perception , marketing , service (business) , quality (philosophy) , advertising , style (visual arts) , cultural diversity , geography , sociology , psychology , philosophy , archaeology , epistemology , neuroscience , anthropology