Open AccessA Study on the Influences among Investigation Service Quality of Traffic Accident, Customer Satisfaction and Organizational Performance
Author(s) -
장권영
Publication year - 2015
Publication title -
chian jeongchaeg yeon'gu
Language(s) - English
Resource type - Journals
ISSN - 1738-2963
DOI - 10.35147/knpsi.2015.29.2.249
Subject(s) - customer satisfaction , service quality , business , traffic accident , service (business) , process management , marketing , transport engineering , engineering