Open AccessInvestigasi Kepuasan Pelanggan dan Kualitas Pelayanan Menggunakan Metode Servqual dan Kano
Author(s) -
Muhammad Candra Nugraha
Publication year - 2022
Publication title -
jurnal teknologi/jurnal teknologi
Language(s) - Uncategorized
Resource type - Journals
eISSN - 2541-1535
pISSN - 2301-4474
DOI - 10.35134/jitekin.v12i1.67
Subject(s) - servqual , customer satisfaction , service quality , business , service (business) , marketing , quality (philosophy) , business administration , psychology , philosophy , epistemology