Open AccessCUSTOMER PREFERENCES FOR DIFFERENT SERVICE QUALITY DIMENSIONS IN SELECTED E-COMMERCE WEBSITES IN INDIA
Author(s) -
Anjali Sharma,
Sanjay Bahl
Publication year - 2019
Publication title -
journal of management
Language(s) - English
Resource type - Journals
eISSN - 2347-3959
pISSN - 2347-3940
DOI - 10.34218/jom.6.3.2019.010
Subject(s) - service quality , business , marketing , e commerce , quality (philosophy) , service (business) , knowledge management , advertising , computer science , world wide web , philosophy , epistemology