Open AccessSERVICE QUALITY AND OUTPATIENT’S FACTORS AFFECTING THEIR SATISFACTION AT THE B HOSPITAL IN INDONESIA
Author(s) -
Alib Birwin,
Erdil Kamri,
Eva Yulia Faresty,
Tamri Tamri,
Buchari Lapau
Publication year - 2021
Publication title -
international journal of manangement
Language(s) - English
Resource type - Journals
eISSN - 0976-6510
pISSN - 0976-6502
DOI - 10.34218/ijm.11.12.2020.223
Subject(s) - service quality , quality (philosophy) , service (business) , business , patient satisfaction , psychology , nursing , medicine , marketing , philosophy , epistemology