Open AccessAN EMPIRICAL STUDY TO ANALYSE CUSTOMER SATISFACTION AND EXPERIENCE IN AN INDIAN HOSPITALITY CHAIN OF LEASED AND FRANCHISED HOTELS, HOMES AND LIVING SPACES IN INDORE CITY
Author(s) -
Niraj Kishore Chimote,
Shruti Jain
Publication year - 2020
Publication title -
international journal of management
Language(s) - English
Resource type - Journals
eISSN - 0976-6510
pISSN - 0976-6502
DOI - 10.34218/ijm.11.12.2020.076
Subject(s) - hospitality , business , marketing , customer satisfaction , chain (unit) , hospitality industry , empirical research , advertising , tourism , geography , mathematics , statistics , physics , archaeology , astronomy
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