
PENINGKATAN SERVICE PERFORMANCE MELALUI TA’AWUN, RELIGIOSITY DAN MOOD
Author(s) -
Wasitowati Wasitowati,
Ken Sudarti
Publication year - 2019
Publication title -
fokus ekonomi/fokus ekonomi
Language(s) - English
Resource type - Journals
eISSN - 2549-8991
pISSN - 1907-6304
DOI - 10.34152/fe.14.1.133-150
Subject(s) - religiosity , mood , psychology , test (biology) , islam , social psychology , clinical psychology , theology , paleontology , philosophy , biology
This study aims to investigate and test the role of ta'awun behavior in mediating between religiosity and mood. The questionnaire was distributed to 155 employees working in Islamic colleges. By using the PLS test, it was found that religiosity and mood influenced the behavior of ta'awun and ta’awun's behavior was able to improve service performance. With adequate literature studies, this study is able to enrich the repertoire of studies of variables related to human resource management that are sick with Islamic values. Conceptual discussion and empirical results also link the results of previous studies that included religious elements in managing human resources.