
APLICAÇÃO DAS TECNOLOGIAS PARA GERENCIAR UM CALL CENTER / APPLICATION OF TECHNOLOGIES TO MANAGE A CALL CENTER
Author(s) -
Reane Franco Goulart,
Carolina Malta Oliveira
Publication year - 2021
Publication title -
brazilian journal of development
Language(s) - English
Resource type - Journals
ISSN - 2525-8761
DOI - 10.34117/bjdv7n3-601
Subject(s) - center (category theory) , call control , computer science , telecommunications , crystallography , chemistry