Open AccessThe Influence of Service Quality Dimensions On Customer Satisfaction Within Visa Facilitation Centres in South Africa
Author(s) -
Modiri Matthews,
Bakae Aubrey Mokoena
Publication year - 2020
Publication title -
international journal of ebusiness and egovernment studies
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.142
H-Index - 2
ISSN - 2146-0744
DOI - 10.34111/ijebeg.202012203
Subject(s) - customer satisfaction , service quality , context (archaeology) , government (linguistics) , business , marketing , empathy , service (business) , value (mathematics) , facilitation , quality (philosophy) , psychology , social psychology , geography , statistics , mathematics , linguistics , philosophy , archaeology , epistemology , neuroscience