Open AccessApproaches to determining the operational efficiency of banks
Author(s) -
S. . Mogilnikov
Publication year - 2021
Publication title -
sibirskaâ finansovaâ škola
Language(s) - English
Resource type - Journals
ISSN - 1993-4386
DOI - 10.34020/1993-4386-2021-4-105-110
Subject(s) - operational efficiency , competition (biology) , transactional leadership , business , focus (optics) , industrial organization , economic efficiency , finance , economics , environmental economics , marketing , market economy , management , ecology , physics , optics , biology
Having an efficient banking system is crucial to ensuring sustainable economic growth, but the resulting uncertainty threatens the economic stability on which most financial companies thrive. Banks' interest income is constantly decreasing, and competition in the transactional business is increasing. There is a need to focus efforts on increasing the operational efficiency of banks after a long period of concentration on customer satisfaction. The author continues to study the methodological elaboration of this problem, analyzing the scientific literature, including approaches to determining the operational efficiency of banks.