Open AccessChange, technology and higher education: are universities capable of organisational change?
Author(s) -
Stephen Marshall
Publication year - 2010
Publication title -
research in learning technology
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.52
H-Index - 26
eISSN - 2156-7077
pISSN - 2156-7069
DOI - 10.3402/rlt.v18i3.10762
Subject(s) - benchmarking , maturity (psychological) , higher education , identity (music) , knowledge management , capability maturity model , public relations , organizational change , political science , sociology , business , marketing , computer science , physics , software , acoustics , law , programming language
Technology and change are so closely related that the use of the word innovation seems synonymous with technology in many contexts, including that of higher education. This paper contends that university culture and existing capability constrain such innovation and to a large extent determine the nature and extent of organisational change. In the absence of strong leadership, technologies are simply used as vehicles to enable changes that are already intended or which reinforce the current identity. These contentions are supported by evidence from e-learning benchmarking activities carried out over the past five years in universities in the United States, the United Kingdom, Australia and New Zealand