Open AccessA Field Study to Determine Organizational Commitment and Job Satisfaction in Hotel Businesses
Author(s) -
Aydın Yilmazer,
Hasan Önal ŞEYHANLIOĞLU,
Said Kıngır
Publication year - 2020
Publication title -
revista latino-americana de turismologia
Language(s) - English
Resource type - Journals
ISSN - 2448-198X
DOI - 10.34019/2448-198x.2020.v6.29271
Subject(s) - organizational commitment , job satisfaction , psychology , affective events theory , test (biology) , tourism , dimension (graph theory) , marketing , business , social psychology , job performance , job attitude , business administration , mathematics , political science , paleontology , law , biology , pure mathematics
For organizations to shape their future of Tourism industry, it is essential for them to hire and retain top talent. Therefore, in this research, the relationship between organizational commitment and job satisfaction was examined. A quantitative research method was applied to test between the variables. The questionnaire technique has been used. The data were collected from 218 employees working in five-star and four-star hotels in the city of Ankara, capital of Turkey. First, the correlation coefficients between variables were calculated. Then, T test and One Way Anova analysis were conducted to determine whether there was a difference between variables and demographic characteristics. Finally, it was found that there was a positive and significant relationship between emotional commitment, a sub dimension of organizational commitment and job satisfaction. Further results indicated there is a negative and significant relationship between job satisfaction and other sub dimensions of organizational commitment, normative commitment and continuation commitment.
Key words: Organizational Commitment, Job Satisfaction, Hotel Employees, Tourism Establishments, Human Resources, Tourism.