THE INFLUENCE OF WORKLOAD, NON-PHYSICAL WORK ENVIRONMENT, COMPENSATION ON EMPLOYEE TURNOVER MEDIATED WITH ORGANIZATIONAL COMMITMENT

The research was conducted at PT Lutvindo Wijaya Perkasa Pekanbaru. The aim is to determine the direct effect of workload, non-physical work environment, compensation for employee turnover mediated by organizational commitment. This study took a sample of 160 customers. The variables used are workload, non-physical work environment, compensation for employee turnover mediated by organizational commitment. The data were analyzed using SEM (Structural Equation Modeling) analysis which was operated through the Smart PLS 3.2.8 . program.The results showed that there was a workload that had a significant effect on employee turnover at PT. Lutvindo Wijaya Non-physical work environment, compensation, organizational commitment and workload have a significant effect on employee turnover with organizational commitment as a mediating variable. Every increase in workload will increase employee turnover, and every decrease in workload will decrease employee turnover with organizational commitment as a mediating variable. The non-physical work environment has a significant effect on employee turnover with organizational commitment as a mediating variable. The better the non-physical work environment will reduce employee turnover, and the worse the non-physical work environment will increase employee turnover with organizational commitment as a mediating variable. Compensation has a significant effect on employee turnover with organizational commitment as a mediating variable. The greater the compensation received will reduce employee turnover, and the smaller the compensation received will increase employee turnover with organizational commitment as a mediating variable.