FAKTOR-FAKTOR YANG BERHUBUNGAN DENGAN PEMANFAATAN LAYANAN RAWAT JALAN

The development of health insurance began to develop with the existence of the National Health Insurance (JKN) since 2014 which was carried out by Badan Penyelenggaraan Jaminan Sosial (BPJS) Kesehatan. Utilization of outpatient services also experienced an increase in both outpatient and inpatient. Therefore, the purpose of this study is to look at the distribution of smokers' behavior, outpatient services, and factors related to the utilization of outpatient services in Indonesia. This study used Indonesian Family Life Survey 5 (IFLS 5) data for 2014-2015 with a cross-sectional research design and quantitative approach in which the measurement of independent variables and dependent variables was carried out in March 2019. Andersen's use of health services includes predisposing (age and gender), enabling (ownership the health insurance), and need (smoker status and diseases related to smoking behavior). The results obtained were the frequency distribution of the use of outpatient services for four weeks of 1,600 (13.4%), the frequency distribution of smoking behavior by 10,396 (86.9%), and the variables of age, sex, ownership of health insurance, smoker status and diseases related to smoking behavior are significantly associated with utilization of outpatient services with p value = 0.00. The use of outpatient services is influenced by internal and external factors. Keywords : Service utilization, determinant, smoker