Open AccessPENGARUH KUALITAS LAYANAN, KUALITAS PRODUK DAN KEPUASAN NASABAH SEBAGAI PREDIKTOR DALAM MENINGKATKAN LOYALITAS NASABAH
Author(s) -
Riswandhi Ismail
Publication year - 2014
Publication title -
jurnal organisasi dan manajemen
Language(s) - Uncategorized
Resource type - Journals
eISSN - 2442-9155
pISSN - 2085-9686
DOI - 10.33830/jom.v10i2.79.2014
Subject(s) - customer satisfaction , business administration , business , loyalty business model , service quality , structural equation modeling , loyalty , marketing , mathematics , service (business) , statistics