Open AccessFIRTH, M. (2020). SERVICE ENCOUNTERS IN TOURISM, EVENTS AND HOSPITALITY - STAFF PERSPECTIVES. BRISTOL: CHANNEL VIEW PUBLICATIONS. ISBN: 978-1-84541-727-7, 208 PP.
Author(s) -
Sandhiya Goolaup
Publication year - 2021
Publication title -
enlightening tourism
Language(s) - English
Resource type - Journals
ISSN - 2174-548X
DOI - 10.33776/et.v11i1.5355
Subject(s) - firth , hospitality , tourism , channel (broadcasting) , service (business) , media studies , history , sociology , library science , art , archaeology , telecommunications , engineering , business , marketing , oceanography , geology , computer science