Open AccessHUBUNGAN KUALITAS PELAYANAN KELUHAN DENGAN KEPUASAN PELANGGAN
Author(s) -
Oktha Fanny,
Muslim Muslim,
Mariana Rista Ananda Siregar
Publication year - 2020
Publication title -
jurnal penelitian sosial ilmu komunikasi
Language(s) - Uncategorized
Resource type - Journals
ISSN - 2581-1169
DOI - 10.33751/jpsik.v4i1.1801
Subject(s) - customer satisfaction , service quality , statistics , spearman's rank correlation coefficient , pearson product moment correlation coefficient , mathematics , rank correlation , descriptive statistics , variables , service (business) , marketing , business