Open AccessService Quality Dimensions, Satisfaction and Loyalty in e-retailing : An Empirical Study
Author(s) -
Pooja Goel
Publication year - 2019
Publication title -
effulgence
Language(s) - English
Resource type - Journals
eISSN - 2456-6675
pISSN - 0972-8058
DOI - 10.33601/effulgence.rdias/v17/i1/2019/57-65
Subject(s) - service quality , loyalty , business , marketing , customer satisfaction , service (business) , empirical research , loyalty business model , quality (philosophy) , advertising , mathematics , statistics , philosophy , epistemology