Open AccessImpact of Service Quality Dimensions on Customer Satisfaction with Reference to E – Banking Service
Author(s) -
Manish Madan,
Esha Jain
Publication year - 2015
Publication title -
effulgence
Language(s) - English
Resource type - Journals
eISSN - 2456-6675
pISSN - 0972-8058
DOI - 10.33601/effulgence.rdias/v13/i2/2015/28-39
Subject(s) - service quality , business , customer satisfaction , service (business) , marketing , process management