Open AccessSISTEM INFORMASI PENJUALAN DENGAN MENERAPKAN METODE SALES FORCE AUTOMATION
Author(s) -
Vivi Sahfitri
Publication year - 2019
Publication title -
jurnal ilmiah matrik/jurnal ilmiah matrik
Language(s) - English
Resource type - Journals
eISSN - 2621-8089
pISSN - 1411-1624
DOI - 10.33557/jurnalmatrik.v20i3.469
Subject(s) - business , sales management , marketing , sales force , product (mathematics) , service (business) , advertising , mathematics , geometry
The sales process is the most important part of the product manufacturer or the company being ditributor. Conventional sales system by the way telephone or consumer come directly to know the available or not the product needed to make consumers should take the time to do that. Such conditions can also lead to consumer dissatisfaction especially if the desired item is unavailable. Dissatisfaction with customer service can affect the indication of declining sales turnover. For that, the company needs a website-based sales information system that can be accessed by consumers anytime and anywhere so that it can expand its marketing area, and can facilitate salespeople to conduct promotions to Community. This research produces the sales information system by implementing a sales Force Automation (SFA) method which is expected to maximize the sales and focus of services to customers.